Privacy Policy

1. Introduction and scope

ELV Services LLC ("ELV", "we", "us", or "our") builds focused mobile and web apps. This privacy policy applies to the ELV website and to our apps Bottle Guide, Gate Guide, and Mission Control (together, the "Services"). By using the Services, you agree to the practices described here.

Some of our apps are still in development. Where an app is not yet released, the practices below describe how the app is designed to handle information at launch and may be updated before it becomes generally available.

2. Information we collect

We aim to collect only what each product needs to work well. The information we handle depends on which part of the Services you use.

Website

When you contact us through the website, we collect the details you choose to send, such as your name, email address, and message, so we can respond to you.

Bottle Guide

Bottle Guide helps you look up, save, and organize the bottles in your collection. The collection data you create is used to provide the app's core features.

Gate Guide

Gate Guide is a real-time, traveler-powered airport navigation app. To show lounges, food, shortcuts, and the fastest paths through a terminal, the app may process your approximate or precise location and any updates you choose to contribute to the traveler community.

Mission Control

Mission Control is at the prototype stage and brings the things you track into a single view. Any items you add are used to provide that view.

3. How we use information

We use the information we collect to:

• Provide, operate, and maintain the Services.
• Respond to your questions and support requests.
• Improve features, reliability, and performance.
• Protect the Services against fraud, abuse, and security risks.
• Meet legal and regulatory obligations.

We do not sell your personal information.

4. Data storage and security

We use reasonable administrative, technical, and physical safeguards designed to protect information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Third-party services

Some features rely on third-party services, such as the app stores that distribute our apps and data providers that power certain features. These providers process information under their own terms and privacy policies.

6. Analytics

We may use privacy-conscious analytics to understand how the Services are used so we can improve them. Where analytics are used, we aim to limit the data collected to what is needed to measure and improve the experience.

7. Children's privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

8. Data retention and deletion

We keep information for as long as needed to provide the Services and for legitimate business or legal purposes. You may request deletion of your information by emailing us, and we will respond in line with applicable law.

9. Your rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Significant changes may be communicated through the Services. Your continued use of the Services after an update means you accept the revised policy.

11. Contact us

If you have questions about this policy or your information, contact ELV Services LLC at elvservicesllc@gmail.com or through our contact page.